Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Since going to WINDOWS 10 Thunderbird crashes

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Zenos

PeteinThuir
PeteinThuir
more options

Since changing to WINDOWS 10 Thunderbird crashes (sometimes) on DELETE or, less often, on SEND. It has been suggested that I disable virus email checking which is hardly a solution! Seen suggestions and instructions, which I have followed, to "repair" the "Delete Folder" via "Properties "but this never works. I use Bitdefender anti virus software.

Since changing to WINDOWS 10 Thunderbird crashes (sometimes) on DELETE or, less often, on SEND. It has been suggested that I disable virus email checking which is hardly a solution! Seen suggestions and instructions, which I have followed, to "repair" the "Delete Folder" via "Properties "but this never works. I use Bitdefender anti virus software.

การตอบกลับทั้งหมด (3)

Zenos
Zenos
more options

And you're not willing to even try with antivirus disabled?

Here on this forum we frequently advise users to disable AV scanning of their email because it scrambles the mailstore. So in fact switching off that part of your AV is indeed a real solution.

The "on-demand" element of your security software will step in if you try to open or run any attachment. Thunderbird does not and can not run scripts.

PeteinThuir
PeteinThuir เจ้าของคำถาม
more options

..... but why turn off AV software when the problem must stem from Windows 10? Moving to Windows 10 is when it started.

Zenos
Zenos
more options

And you think nothing else changed when you switched to Windows 10?

Please just try it.

เปลี่ยนแปลงโดย Zenos เมื่อ