Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Citrix Go-to-Meeting says newest Firefox will not allow Voip audio.

  • 1 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

ronmcdwv
ronmcdwv
more options

I registered for a Webinar to be run with Citrix Go-to-Meeting and performed the system/software check with no errors. Yesterday, when I connected to the Webinar and attempted to use my computer's sound system for Voip audio, I got an error message saying "Your browser's plugins will not allow computer audio. Switch to Chrome or call in using a standard telephone." One month ago, I was able to use Voip audio with Firefox v. 46. Any suggestions other than switching to Chrome or pay the long distance phone charge?

I registered for a Webinar to be run with Citrix Go-to-Meeting and performed the system/software check with no errors. Yesterday, when I connected to the Webinar and attempted to use my computer's sound system for Voip audio, I got an error message saying "Your browser's plugins will not allow computer audio. Switch to Chrome or call in using a standard telephone." One month ago, I was able to use Voip audio with Firefox v. 46. Any suggestions other than switching to Chrome or pay the long distance phone charge?

การตอบกลับทั้งหมด (1)

FredMcD
FredMcD
more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.16 Adobe PDF Plug-In For Firefox and Netscape 10.1.16

Adobe Shockwave for Director Netscape plug-in, version 12.1 Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Shockwave Director: Shockwave Standalone Installer / Uninstaller{web link} Shockwave Director Version 12.2.4.194
http://get.adobe.com/shockwave/

Adobe PDF Plug-In For Firefox and Netscape: Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.