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Emails in view window showing up blank until clicked on

  • 4 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Borgholio

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When viewing a list of emails in TB 31.7.0 (and the last several versions), emails often show up blank in the list. For instance, I'll see several emails that show the subject, sender, recipient, date, etc... I will also see several emails that are totally blank. All fields are blanked out in the list. If I click on one of those emails, everything shows up fine. It's like a graphical glitch, since all the info is there it's just hidden. I've attached two screenshots to demonstrate. This error occurs when simply viewing an email or when looking at search results.

Any thoughts?

P.S. I used SPAM messages since I obviously didn't want to post screenshots of my personal emails, but the issue occurs with all messages...legit or not.

When viewing a list of emails in TB 31.7.0 (and the last several versions), emails often show up blank in the list. For instance, I'll see several emails that show the subject, sender, recipient, date, etc... I will also see several emails that are totally blank. All fields are blanked out in the list. If I click on one of those emails, everything shows up fine. It's like a graphical glitch, since all the info is there it's just hidden. I've attached two screenshots to demonstrate. This error occurs when simply viewing an email or when looking at search results. Any thoughts? P.S. I used SPAM messages since I obviously didn't want to post screenshots of my personal emails, but the issue occurs with all messages...legit or not.
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การตอบกลับทั้งหมด (4)

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I am guessing the fix here will do it for you.

https://support.mozilla.org/en-US/questions/1012145

Usually an update to the graphic driver in the operating system will also fix the issue

เปลี่ยนแปลงโดย Matt เมื่อ

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did you check for updated video drivers? With the chip manufacturer, not Microsoft and their update service which misses much.

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I am currently running the latest Nvidia drivers for my graphics card.