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crashing firefox in new version....v36.0.1

  • 4 การตอบกลับ
  • 4 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย ariarman

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hello mozilla in new version we have problem with firefox it crashing every 10 15minute and can't open any page please help us

hello mozilla in new version we have problem with firefox it crashing every 10 15minute and can't open any page please help us
ภาพหน้าจอที่แนบมา

วิธีแก้ปัญหาที่เลือก

hi again, can you try if the issue is still reproducible when you download and install firefox 37 beta 6 from this link: ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/37.0b6/win32/

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (4)

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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes. thank you!

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hello, thank you for replay id: bp-cd789a7b-32a1-4610-b01e-d1a932150316

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วิธีแก้ปัญหาที่เลือก

hi again, can you try if the issue is still reproducible when you download and install firefox 37 beta 6 from this link: ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/37.0b6/win32/

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great. thanks philipp. until now it's realy is Ok. thanks again.