ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

FF keeps saying Flash needs to be updated?

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

more options

My FF browser has been crashing a lot lately out of nowhere, which never happens to me.

Seems to happen when i'm watching videos on youtube. So I checked to see if Flash needed to be updated thinking that was probably the reason for the crashes and it indeed needed to be updated.

So I downloaded and installed the latest version. However, whenever I go into "check to see if plugins are up to date" it's still saying my Flash is out of date.

Yet, if I run a check on Flash's website it says "Congratulations, your computer has the latest Flash Player installed."

I feel like something with this is causing the crashes...why would FF not see that my Flash IS up to date?

My FF browser has been crashing a lot lately out of nowhere, which never happens to me. Seems to happen when i'm watching videos on youtube. So I checked to see if Flash needed to be updated thinking that was probably the reason for the crashes and it indeed needed to be updated. So I downloaded and installed the latest version. However, whenever I go into "check to see if plugins are up to date" it's still saying my Flash is out of date. Yet, if I run a check on Flash's website it says "Congratulations, your computer has the latest Flash Player installed." I feel like something with this is causing the crashes...why would FF not see that my Flash IS up to date?

การตอบกลับทั้งหมด (2)

more options

CAP55 said

My FF browser has been crashing a lot lately out of nowhere, which never happens to me. Seems to happen when i'm watching videos on youtube. So I checked to see if Flash needed to be updated thinking that was probably the reason for the crashes and it indeed needed to be updated. So I downloaded and installed the latest version. However, whenever I go into "check to see if plugins are up to date" it's still saying my Flash is out of date. Yet, if I run a check on Flash's website it says "Congratulations, your computer has the latest Flash Player installed." I feel like something with this is causing the crashes...why would FF not see that my Flash IS up to date?

I had similar problems, except it was flash player crashing. Try using this flash player uninstaller to completely remove flash from your system. Then install a fresh version from the adobe site. Sometimes updating causes problems, completely uninstalling and then reinstalling works wonders.

https://helpx.adobe.com/flash-player/.../uninstall-flash-player-windows.html

more options

If you click the More System Details link next to your post, it shows two Flash versions:

  • Shockwave Flash 16.0 r0
  • Shockwave Flash 11.8 r800

I think the Adobe uninstaller SueWitch mentioned is the best next step. It should remove all versions and then you can reinstall just the latest.