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When sending group emails, those with 'xtra' addresses are not delivered.

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย rosepeople

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I send out newsletters to many different people, and have just found out that all those with 'xtra' email addresses are not receiving their newsletters, although everyone else in the group is.

I send out newsletters to many different people, and have just found out that all those with 'xtra' email addresses are not receiving their newsletters, although everyone else in the group is.

วิธีแก้ปัญหาที่เลือก

They aren't getting the newsletter at all, as in also not on their primary address? Or are they getting the newsletter on the primary address, but not on the extra address?

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การตอบกลับทั้งหมด (2)

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วิธีแก้ปัญหาที่เลือก

They aren't getting the newsletter at all, as in also not on their primary address? Or are they getting the newsletter on the primary address, but not on the extra address?

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The newsletters are not getting through at all. Now that I know of the problem, at present I have to send more than 20 newsletters individually.