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ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

How can i stop firefox crashing, after about 5 minutes of use, typically with closing a tab?

  • 3 ప్రత్యుత్తరాలు
  • 5 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 14 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

fiddlesticks91
fiddlesticks91
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Every time i close a tab, firefox crashes. This started happening about 2 days ago, and did not coincide with any updates or software installations. Sometimes firefox will crash justin regular use.

I have updated firefox, plugins, drivers and windows itself.

Every time i close a tab, firefox crashes. This started happening about 2 days ago, and did not coincide with any updates or software installations. Sometimes firefox will crash justin regular use. I have updated firefox, plugins, drivers and windows itself.

ప్రత్యుత్తరాలన్నీ (3)

ideato
ideato
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Hello fiddlesticks91, can you paste the crash ID ? see :Get help fixing this crash

thank you

fiddlesticks91
fiddlesticks91 ప్రశ్న యజమాని
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bp-9c9971a3-3ff5-451b-aba4-a8ac62130122  22/01/201310:51 PM
bp-06778e3c-b4a2-4036-a477-15ff82130122  22/01/201310:51 PM
bp-8cf9df41-9e93-4a27-956e-d6a792130122  22/01/201310:35 PM
bp-2e5ec092-0cfc-4b37-bc0b-7d5862130122  22/01/201310:15 PM
bp-8ceca606-acd7-4262-b4f8-2280f2130122  22/01/20139:56 PM
bp-61c16ec6-8e03-4146-ae4e-5c3432130122  22/01/20136:40 PM
bp-2dbc2334-9908-4355-8f22-0bd322130121  22/01/201312:22 AM

న cor-el చే మార్చబడినది

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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The crashes are caused by Norton software like Norton Confidential or Norton Identity Safe as can be seen by the coFFPlgn.dll or couictlr.dll in the crash signature of the crash report (bug 783369).

You can disable Norton extensions/toolbars in Firefox to see if that helps.

Tyler Downer ([/user/633449]), a Mozilla Employee and SUMO Administrator, is looking for users who can help to look into these crashes and they can contact him via a PM.