Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Can't use Search Tools in 'Google search'

  • 3 ప్రత్యుత్తరాలు
  • 7 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది cor-el

more options

When I search using Google, on Firefox 18 Beta 4, I get a list of hits.

All good, but when I want to customize the results, for example to restrict the hits to the last 24 hours, I click on 'Search Tools' - which should list the options.

But I get nothing.

The page title flicks between 'Redirect' and 'Connecting' repeatedly.

The address bar shows the following: data:text/html,<title>Redirect</title><a href="" style="color:blue"></a><meta http-equiv=refresh content="0;url=">

When I search using Google, on Firefox 18 Beta 4, I get a list of hits. All good, but when I want to customize the results, for example to restrict the hits to the last 24 hours, I click on 'Search Tools' - which should list the options. But I get nothing. The page title flicks between 'Redirect' and 'Connecting' repeatedly. The address bar shows the following: data:text/html,<title>Redirect</title><a href="" style="color:blue"></a><meta http-equiv=refresh content="0;url=">

ప్రత్యుత్తరాలన్నీ (3)

more options

Make sure that you aren't blocking Google cookies if there are problems on Google web pages.


Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
more options

Thanks.

Was not cookies. Must be an add-on, as Firefox Safe Mode works fine.

more options

If it does work in Firefox Safe-mode then disable all extensions (Tools > Add-ons > Extensions) and then try to find which is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")