Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Cannot open email messages for one website, but all other email websites are OK.

  • 1 ప్రత్యుత్తరం
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 8 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Matt_G

cwilkins45
cwilkins45
more options

My college email site won't work anymore after years of working fine. I can open the site but clicking on messages in my email does nothing. Internet Explorer has no problems - I can open sites without any problems. Also - my public school email site, hotmail and yahoo email sites have no problems in Firefox - only the college site. I can access my college email from Firefox when I use a different computer, so the problem lies within my computer.

My college email site won't work anymore after years of working fine. I can open the site but clicking on messages in my email does nothing. Internet Explorer has no problems - I can open sites without any problems. Also - my public school email site, hotmail and yahoo email sites have no problems in Firefox - only the college site. I can access my college email from Firefox when I use a different computer, so the problem lies within my computer.

ప్రత్యుత్తరాలన్నీ (1)

Matt_G
Matt_G
more options

Hi cwilkins45,

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

Hopefully this helps!