Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Hotmail stopped working in Firefox last night. Still works in IE, but Firefox is my usual browser, and I'd like to stick with it.

  • 7 ప్రత్యుత్తరాలు
  • 77 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 3 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Swarnava Sengupta

more options

Hotmail will load in Firefox, but I cannot open, delete, or move emails, and I cannot open any of my folders to access email. I am not having this problem in IE; only in Firefox.

Other people are registering the same complaint at the Hotmail forums, so it's not an issue on my end, and it's definitely not just a cacheing issue or anything like that.

Hotmail will load in Firefox, but I cannot open, delete, or move emails, and I cannot open any of my folders to access email. I am not having this problem in IE; only in Firefox. Other people are registering the same complaint at the Hotmail forums, so it's not an issue on my end, and it's definitely not just a cacheing issue or anything like that.

ప్రత్యుత్తరాలన్నీ (7)

more options

Day two. Still not working.

more options

Hotmail is rolling out a server change at their end which might be causing this problem. Mozilla has spoken to them about it and they are trying to fix it. I won't be able to provide you a time estimate by when it will be solved but hotmail/mozilla is certainly looking at this issue.

I will let you know if get any updates!

న brinda చే మార్చబడినది

more options

I've posted an update on https://support.mozilla.com/en-US/questions/835441

Thanks for the reports and for using Hotmail.

Raul.

more options

Raul: I saw your update, and I am having the problem where I can log in but can't access anything. Your solution suggests making a fix to NoScripts, but I do not use NoScripts as an add-on in Firefox, and have no desire to use it, so what solution do you recommend so I can get Hotmail working again?

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Hotmail works for me with IE but not with Firefox. Doesn't sound like a problem with Hotmail unless they want everyone to use IE and nothing else, which would open MS to legal action, so I doubt they did that.

more options

Upgrade your browser to Firefox 8 and check