Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Flash plays the ad video, but cannot make the switch to the main video.

  • 2 ప్రత్యుత్తరాలు
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 2 వీక్షణలు
  • చివరి సమాధానమిచ్చినది CalBrod

more options

Flash plays the advertisement video that runs prior to the main video, but then always displays "We're sorry, an unexpected error has occurred. Please try again or select a different video." when it should automatically switch to playing the main video - IE8 has no problem seamlessly switching from playing the ad video to playing the main video. This is a consistent problem across various websites with ads playing before videos.

Flash plays the advertisement video that runs prior to the main video, but then always displays "We're sorry, an unexpected error has occurred. Please try again or select a different video." when it should automatically switch to playing the main video - IE8 has no problem seamlessly switching from playing the ad video to playing the main video. This is a consistent problem across various websites with ads playing before videos.

ప్రత్యుత్తరాలన్నీ (2)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
more options

Thanks for your reply.

I have tried all you suggest but it has not resolved the issue. I still see the ad video, but the 'main' video still fails.

Any other ideas?