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ఇంకా తెలుసుకోండి

Stopped getting emails from AOL

  • 2 ప్రత్యుత్తరాలు
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 11 వీక్షణలు
  • చివరి సమాధానమిచ్చినది GCOOPER21

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Until up to about 1 month ago emails sent from my AOL account to my wife's Thunderbird email never get received. I don't get any error messages on either end. Thunderbird gets emails from many other people but not from my AOL. I can send emails from my Gmail account and she gets them. Any help please.

Until up to about 1 month ago emails sent from my AOL account to my wife's Thunderbird email never get received. I don't get any error messages on either end. Thunderbird gets emails from many other people but not from my AOL. I can send emails from my Gmail account and she gets them. Any help please.

ఎంపిక చేసిన పరిష్కారం

re :sent from my AOL account to my wife's Thunderbird email

You did not mention what server your wife uses. It would also be useful to know if she used a Pop or Imap account. Thunderbird is just the program she is using as the email client.

Your wife would need to logon to her webmail account via a browser. Then check to see if the email actually arrived in the account. If she uses a POP account in Thunderbird and the email did arrive in webmail account BUT the server anti-spam thought it was spam and put it in server Spam folder, then it would not get seen in her POP account in Thunderbird. Why ? Because Pop accounts can only access the server Inbox and download a copy of email from inbox to pop account Inbox.

She would need to locate mail in Spam folder and instruct server that it's not spam.

ఈ సందర్భంలో ఈ సమాధానం చదవండి 👍 1

ప్రత్యుత్తరాలన్నీ (2)

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ఎంపిక చేసిన పరిష్కారం

re :sent from my AOL account to my wife's Thunderbird email

You did not mention what server your wife uses. It would also be useful to know if she used a Pop or Imap account. Thunderbird is just the program she is using as the email client.

Your wife would need to logon to her webmail account via a browser. Then check to see if the email actually arrived in the account. If she uses a POP account in Thunderbird and the email did arrive in webmail account BUT the server anti-spam thought it was spam and put it in server Spam folder, then it would not get seen in her POP account in Thunderbird. Why ? Because Pop accounts can only access the server Inbox and download a copy of email from inbox to pop account Inbox.

She would need to locate mail in Spam folder and instruct server that it's not spam.

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That was stupid of me not to say that the webmail account is Yahoo. Thanks for your help and fast response. Problem is solved.