Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

fire fox repearing

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 10 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Paul

more options

my fire is crashed and after open some minutes the fire fox is respond , (fire fox is not responding and hanging on this window , so please solve this problem .

my fire is crashed and after open some minutes the fire fox is respond , (fire fox is not responding and hanging on this window , so please solve this problem .

ప్రత్యుత్తరాలన్నీ (1)

more options

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. On the keyboard, press [Windows] The image "Windows key" does not exist. + [R]. This should bring up a Run window that contains a text field.
  2. In that text field, type %APPDATA% and press Enter. An explorer window should open.
  3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
  4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
  5. Open the most recent 5 files with a text editor and copy the IDs.
  6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.