We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Firefox Quantum keeps asking me to close Firefox on external launch

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 17 వీక్షణలు
  • చివరి సమాధానమిచ్చినది GernuineAdvantage

more options

When launched directly from Explorer, Firefox Quantum (v62.0.3) works fine. But when launched indirectly, say via some other program sending a URL to the default browser (FF), FF launches first but then it always brings up a dialog box saying that I have to close FF first! When I click the dialog button to do that, the existing FF window is closed, then it re-launches with the requested URL.

I'm running 64-bit FF under64-bit Windows 10 Pro.

What's going on, and how can I fix this extremely annoying problem?

Thanks!

When launched directly from Explorer, Firefox Quantum (v62.0.3) works fine. But when launched indirectly, say via some other program sending a URL to the default browser (FF), FF launches first but then it always brings up a dialog box saying that I have to close FF first! When I click the dialog button to do that, the existing FF window is closed, then it re-launches with the requested URL. I'm running 64-bit FF under64-bit Windows 10 Pro. What's going on, and how can I fix this extremely annoying problem? Thanks!

ప్రత్యుత్తరాలన్నీ (1)

more options

Added Info: Here is the text of the dialog pop-up in question:

"Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."