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ఇంకా తెలుసుకోండి

Why does this: https://support.mozilla.org/en-US/kb/get-started-firefox-overview-main-features page take over my website I am currently on? It keeps doing it!

  • 7 ప్రత్యుత్తరాలు
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 10 వీక్షణలు
  • చివరి సమాధానమిచ్చినది cor-el

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When I am on a website, be it the bank, facebook, Pinterest, or anything, the page mentioned above just takes over and sits on the page I was on. Why? Is it a virus? This just started about 3 weeks ago.

When I am on a website, be it the bank, facebook, Pinterest, or anything, the page mentioned above just takes over and sits on the page I was on. Why? Is it a virus? This just started about 3 weeks ago.

ప్రత్యుత్తరాలన్నీ (7)

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About how often does this happen? Every X minutes, every time you open a new site . . . . . . . .

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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That is the page that opens via "Help -> Firefox Tour" (Alt h o).

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It happens every few minutes. I was watching a video yesterday, and poof, there is that page again. I may have 3 tabs or more going, but it happens on the tab I am on.

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Go to that message, and use the Undo link to its right.


Have you tried Safe Mode?

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I tried safe mode too. My mouse cursor jumps up to the top left corner and then, the page appears.

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Start your Computer in safe mode. Then start Firefox. Try Safe websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

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Can you try a different keyboard in case there is a (hardware) problem?