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desperate not to quit losing firefox, but i will because it's hogging my cpu so much i can't do anything! i have very few add-ons, tried everything already.

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  • Last reply by the-edmeister

firefox was working fine until around november-december 2013. now it's crashing or hanging. nothing works to fix. tried everything already. point is, it's a firefox problem, not my computer. my laptop is less than one year old and i don't have time (i'm a student) to play around with it. it has to work.

it would be great if you'd release a better version, or a fix.

thanks!

firefox was working fine until around november-december 2013. now it's crashing or hanging. nothing works to fix. tried everything already. point is, it's a firefox problem, not my computer. my laptop is less than one year old and i don't have time (i'm a student) to play around with it. it has to work. it would be great if you'd release a better version, or a fix. thanks!

All Replies (1)

You need to do some troubleshooting and try some fixes, I doubt if your problem is with Firefox itself, and it isn't going to fix itself.

Try a new Profile and see what happens.
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Do not do anything with your current Profile right now.