Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

what do I do when my silverlight plug quits responding

  • 6 பதிலளிப்புகள்
  • 22 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by finitarry

When I am on a website like facebook or netflix I get a message stating that the silverlight plug in has quit responding do I want to close it or continue. It has stopped responding when I am playing in a facebook game called farmtown and it has also quit when I am using netflix and watching videos. Is this plug in important and do I have to have it?

When I am on a website like facebook or netflix I get a message stating that the silverlight plug in has quit responding do I want to close it or continue. It has stopped responding when I am playing in a facebook game called farmtown and it has also quit when I am using netflix and watching videos. Is this plug in important and do I have to have it?

All Replies (6)

If you want to access Silverlight media, you need that plugin. You could check to see if you have the most recent version here:

These references might help:

I have the most recent version of silverlight I uninstalled it and then reinstalled it to make sure. The trouble I am having still exists I am still getting the same message telling me that the silverlight plug in is either busy or not responding do I want to wait or cancel. When I click either wait or cancel mozilla freezes up and quits responding. I know I have to have the plugin but it is not doing what it is supposed to be doing.

Another thing you might try is bypassing the plugin container. I had to do that with Real Media. Go into the about:config list and add a setting to bypass Silverlight using this format:

dom.ipc.plugins.enabled.i386.[silverlight plugin filename].dll - set to false

I am not sure what the name of the silverlight plugin is for Windows, since I use Mac OS. It might be as simple as "npsilverlight.dll".

That would be: dom.ipc.plugins.enabled.npctrl.dll

how do I do this I use windows xp and mozilla firefox as my browser. That is where the plugin is messing up.

Add the setting in the about:config window.