Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I changed Master PW and something went very wrong; keeps asking me for FIPS 140 page will not load. Help

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 8 views
  • Last reply by gwdt140

gwdt140
gwdt140
more options

Today I changed Master PW. I am very sure I entered old Master PW correctly and entered new one (twice) correctly also.

Apparently, it did not take. Something very wrong. I cannot load page, keep getting message: PW Required: please enter the m pw for the FIPS 140 Cryptographic, Key and.

I write everything down, I've attempted to re-enter, but nothing.

I remember old Master PW also.

ADDITIONALLY I CANNOT CLOSE FIREFOX, KEEP SEEING MAC OSX "PINWHEEL"...

HELP ME PLEASE.

Today I changed Master PW. I am very sure I entered old Master PW correctly and entered new one (twice) correctly also. Apparently, it did not take. Something very wrong. I cannot load page, keep getting message: PW Required: please enter the m pw for the FIPS 140 Cryptographic, Key and. I write everything down, I've attempted to re-enter, but nothing. I remember old Master PW also. ADDITIONALLY I CANNOT CLOSE FIREFOX, KEEP SEEING MAC OSX "PINWHEEL"... HELP ME PLEASE.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi Cor-El I want to thank you very much for taking the time to write this easy to follow reply. I went directly to the Folder via the path you specified, pulled/secure deleted the 2 files, and found I could enter a new master pw without any problem. I also read that in this (and the previous version) of FF master pw changing isn't allowed... Well, damn. Guess that's why it's important to read the instructions FIRST. Thanks again. GirlWithDragonTattoo

Read this answer in context 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Sounds that you've enabled FIPS.

  • Tools > Options > Advanced > Encryption: Certificates > Security Devices

The only way to recover from this is to delete the key3.db file and the signons.sqlite file in the Firefox profile folder.
You will lose all stored passwords.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder

You can try to restore previous version from those two files if you can find them in the Time Machine.

gwdt140
gwdt140 கேள்வியின் உரிமையாளர்
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi Cor-El I want to thank you very much for taking the time to write this easy to follow reply. I went directly to the Folder via the path you specified, pulled/secure deleted the 2 files, and found I could enter a new master pw without any problem. I also read that in this (and the previous version) of FF master pw changing isn't allowed... Well, damn. Guess that's why it's important to read the instructions FIRST. Thanks again. GirlWithDragonTattoo