Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by RIck68

RIck68
RIck68
more options

Firefox crashes randomly. There seems to be no one thing that triggers it. It could crash on start up or in the middle of a page load. I have disabled everything in sight to no avail. This has been happening for the last several versions. The biggest problem is the fact that it won't send the crash report. I keep getting "Crash report submission failed: The certificate authority is invalid or incorrect" Any help would be appreciated. Rick

Firefox crashes randomly. There seems to be no one thing that triggers it. It could crash on start up or in the middle of a page load. I have disabled everything in sight to no avail. This has been happening for the last several versions. The biggest problem is the fact that it won't send the crash report. I keep getting "Crash report submission failed: The certificate authority is invalid or incorrect" Any help would be appreciated. Rick

All Replies (2)

Michael Verdi
Michael Verdi
more options

It sounds like you may have already tried starting in Safe Mode but it not, it's worth a shot - Diagnose Firefox issues using Troubleshoot Mode

Or you can try resetting Firefox - Refresh Firefox - reset add-ons and settings

RIck68
RIck68 கேள்வியின் உரிமையாளர்
more options

Verdi, Already tried both. Thanks anyway.