Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After upgrading to 3.6.14, youtube videos would not work, audio only.

  • 6 பதிலளிப்புகள்
  • 151 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by big_tedt

This started after 3.6.14 upgrade.

If I go to youtube, I get a black screen. Audio is fine. I disable all plugins. I got the error message that I needed flash. I enabled flash, reloaded the video and it worked. The problem is, I cannot watch a second video without getting that black screen again. I have to disable the flash plugin, reload, get the error message, enable the flash plugin, reload and watch the video.

This started after 3.6.14 upgrade. If I go to youtube, I get a black screen. Audio is fine. I disable all plugins. I got the error message that I needed flash. I enabled flash, reloaded the video and it worked. The problem is, I cannot watch a second video without getting that black screen again. I have to disable the flash plugin, reload, get the error message, enable the flash plugin, reload and watch the video.

All Replies (6)

There is one interesting thing about this, I can watch youtube videos posted at other sites (Facebook) and the advertisements play fine. It's only the actual video that's having a problem. For me anyway.

I have the same problem, but I can watch the videos from the channels and in the "pop out" option I choose to watch them on "pop out" (the option at the right of the quality selector)

Problem is related to Flash and Video drivers. Try updating your video drivers first of all.

As a temporary workaround try hovering your cursor over the place where the pop-out button should be below the YouTube video screen, then left click there. The video will then display in the pop-out screen.

Another temporary work around is to go to settings. Right click on the video that should be playing and choose settings. A window will pop up. The first tab (the tabs are the icons at the bottom of the settings window) should say "Display" on that tab un-check "Enable hardware acceleration."

If you cannot get to setting while in Youtube (like I couldn't), go to a site with a Youtube video in it like Facebook. Follow the same steps as above and it should work. It did for me anyway. Let me know if this helps.

I had this exact problem. Uninstalling/reinstalling flash had no lasting effect.

Uninstalling and reinstalling the most reccent video drivers fixed this for me. I'm using an ATI Radeon HD 5800 (http://support.amd.com/us/gpudownload/Pages/index.aspx)

trutiosi மூலமாக திருத்தப்பட்டது