Firefox keeps crashing at seemingly random and infrequent times on different websites each time. One moment it will be fine, then without reason it will crash continuously
For a good few months now Firefox has quite frequently been crashing on me for no reason that i can distinguish. I have attempted to fully re-install Fire-Fox with a fresh install and tried sorting out the addons but nothing seems to help. I also ensure to run it in administrator mode for windows 7 but again, to no success. Basically i could be browsing the web perfectly fine and it will randomly crash on a website, what websites it crashes on changes all the time, some times it even crashes on my google homepage constantly and often only a computer restart will sort it out. It will then run fine for a short while before inevitably Firefox will crash again. If i could find out whats causing these crashes i could then work on stopping them. Thanks in advance for any support.
All Replies (9)
This can be a problem with the AVG Safe Search extension (Tools > Add-ons > Extensions).
See:
Your above posted system details show multiple Java Console extensions.
You can uninstall and remove Java Console extensions, you do not need them to run Java applets.
See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
Thanks for the info, though I have my doubts if this will work. For a while i tried running Firefox with all of my add-ons disabled including AVG safe search and all the java extensions and it seemed to have no effect. Since then i have re-activated the safe search add-ons, and on your advice I have now fully uninstalled all the Java extensions and followed the advice in the link.
https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash
Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.
Ill post some of the most recent reports that have happened, if you need more there are plenty logged on there:
https://crash-stats.mozilla.com/report/index/bp-856e4f4c-80b6-44f4-a0f4-a7f622110220
https://crash-stats.mozilla.com/report/index/bp-3925f702-e5cf-4b9b-a773-b04a62110220
https://crash-stats.mozilla.com/report/index/bp-5e045cb3-bd57-4c4b-9191-01ec02110220
https://crash-stats.mozilla.com/report/index/bp-dca3d299-a239-4d73-81a1-e3ce92110220
https://crash-stats.mozilla.com/report/index/bp-c1d6b0e1-1183-42ae-bb45-cf0bf2110220
https://crash-stats.mozilla.com/report/index/bp-21072c01-4260-4ae2-be38-4d6b02110220
https://crash-stats.mozilla.com/report/index/bp-46d6c72c-63a4-478e-aeab-523242110220
https://crash-stats.mozilla.com/report/index/bp-3d730d91-edea-4a0b-a6bd-203492110218
https://crash-stats.mozilla.com/report/index/bp-141df5f0-fd69-4471-9828-d6edd2110217
Again thank you for your time and effort in helping me with this.
I am still getting a number of these random crashes, though since i delete those add-ons they seem to be less frequent. Here are the links to the most recent incidents.
https://crash-stats.mozilla.com/report/pending/3f7d6a4a-caa5-4cec-9610-71c032110226
https://crash-stats.mozilla.com/report/index/bp-b85ba286-a044-4433-9971-4d6932110226
https://crash-stats.mozilla.com/report/index/bp-98552ff9-37de-4cb4-98e5-be0612110225
I still can not tell what is causing them. It will occasionally crash attempting to load a website and when it tries again its usually fine.
Still having this issue, and despite making sure to keep firefox up to date as possible it has not helped.
Looks like a problem with the file Nvlsp_dll, that is part of the Nvidia NTune
Thanks for the advice. I tried to update NTune to the latest version which seemed to have no effect, and having looked around on some support forums it seems that NTune isn't exactly stable on Windows 7.
Ive tried to uninstall it but it seems that firefox is still crashing at random and infrequent moments.
https://crash-stats.mozilla.com/report/index/f20a758e-628c-461f-875b-6a3252110317
https://crash-stats.mozilla.com/report/index/7ad979fd-239d-4af0-9224-73a5b2110317
https://crash-stats.mozilla.com/report/index/bp-150091cf-4a1d-48f2-81b6-d847f2110317
Above are some of the more recent crash reports. If it is still NTune doe anyone have any suggestions on how to fix it?
Still having these issues, i believe i have NTune up to date as possible but the crashes are still as common as ever.
Tried looking over NVidia's support forums for potential solutions. Someone here must know of something that i can do to stop these frustrating crashes.