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Why is Thunderbird loading only inbox messages for me?

  • 3 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 16 views
  • Last reply by sfhowes

Why are only inbox messages loading when I connect my email via Thunderbird? I can't find sent, draft messages and others when I connect my email accounts to Thunderbird. However, all categories loads when I login to the webmail. Why is Thunderbird loading only inbox messages for me?

Why are only inbox messages loading when I connect my email via Thunderbird? I can't find sent, draft messages and others when I connect my email accounts to Thunderbird. However, all categories loads when I login to the webmail. Why is Thunderbird loading only inbox messages for me?
Attached screenshots

All Replies (3)

See if those folders are subscribed:

R. click the accounts > Subscribe

Helpful?

Not sure how this response will solve the highlighted issue. can't even find "subscribe" on Thunderbird. Is there a platform to live chat with the support?

Helpful?

In Account Settings, Server Settings, what is the Server Type? If it's POP, only the Inbox is downloaded. To show (subscribe) other folders, it must be IMAP.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

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