Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird crashing

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by stevemc209

stevemc209
stevemc209
more options

Yesterday morning I started getting the Mozilla Crash Reporter prompt that Thunderbird had a problem and crashed. It's still like that. A friend in New York experienced the same crashes, but her TB was only down for a few hours. I'm in the California Bay Area, if that means anything.

I'm hoping it's a Mozilla server problem that will be rectified soon.

Thanks,

Yesterday morning I started getting the Mozilla Crash Reporter prompt that Thunderbird had a problem and crashed. It's still like that. A friend in New York experienced the same crashes, but her TB was only down for a few hours. I'm in the California Bay Area, if that means anything. I'm hoping it's a Mozilla server problem that will be rectified soon. Thanks,
Attached screenshots

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Go to Help > Troubleshooting Information. Look for crash reports. Please post the crash IDs here in text form.

stevemc209
stevemc209 கேள்வியின் உரிமையாளர்
more options

Thank you.

However, it seems to have fixed itself, because Sunday it was working normally again.

Is there a way that I can still access those crash reports ?

Thanks,