Thunderbird crashes [@ mozilla::detail::InvalidArrayIndex_CRASH | nsMsgDBView::Sort ]

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Last reply by Wayne Mery

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Kukisvoomchor

10/8/23, முற்பகல் 4:56

Hi.

Thunderbird now crashes almost immediately on startup, even in safe mode.

My latest crash report, which has been submitted, is bp-3abf51c7-3373-408a-acd9-d87220230810

I'm running Mac OS Ventura 13.5. Re-installing Thunderbird didn't help, nor did a machine reboot.

Thanks in advance,

Kukisvoomchor

Hi. Thunderbird now crashes almost immediately on startup, even in safe mode. My latest crash report, which has been submitted, is bp-3abf51c7-3373-408a-acd9-d87220230810 I'm running Mac OS Ventura 13.5. Re-installing Thunderbird didn't help, nor did a machine reboot. Thanks in advance, Kukisvoomchor

Wayne Mery மூலமாக 5 நவம்பர், 2023, முற்பகல் 9:23:34 -0800 திருத்தப்பட்டது

Answer 1 · 2023-08-10 04:56:44

Wayne Mery

Moderator
Top 10 Contributor

10/8/23, முற்பகல் 8:10

Thanks for reporting your issue. This has a fix at https://bugzilla.mozilla.org/show_bug.cgi?id=1841154 but it is not yet available in version 115. I don't know whether any of following will help, but worth a try:

start Thunderbird in safe mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
start Thunderbird offline, with the network connection disabled

Please let us know how it goes.

Answer 2 · 2023-08-10 04:56:44

Kukisvoomchor கேள்வியின் உரிமையாளர்

10/8/23, முற்பகல் 9:15

Thanks for your rapid reply.

Unfortunately, starting it up in safe mode yields the same result, as previously mentioned. This was also the case with starting it up offline (which I did by first physically disconnecting my ethernet cable).

So for now, I guess, I'll be waiting for the fix.

(As a temporary workaround, I'm logging directly into my email provider through my browser.)