We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The preview of the scanning interface appears stretched when entering Firefox in landscape mode. --bugid:5134092

  • 4 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 16 views
  • Last reply by Paul

issue information: Title: The preview of the scanning interface appears stretched when entering Firefox in landscape mode Package name: org.mozilla.firefox Build number/version: 109.2.0 Device, Model, Android ,OS: OPPO (New Tablet, unreleased), Android 13.0, OS 13.1 (Huawei mate11 & Samsung S8 also have this problem) Recurrence rate: 10/10 Expected impact: All Android Tablet users will be affected.

Steps to reproduce: 【Prerequisite】Download the latest version of Firefox from the Google Play Store 【Operation steps】 1. Enter Firefox app in landscape mode 2. Click Scan from the upper right side of the input box 3. Observe the issue

Actual Result:The preview of the scanning interface appears stretched. Expected result:The preview of the scanning interface should display normally without stretched.

Analysis from our engineers: The problem will appear in landscape mode, and the app needs to correctly obtain the current orientation of the system and configure a suitable resolution. Physical size:2000x2800 Physical density:400

Log link: attached phenomenon video & log: https://drive.google.com/drive/folders/1cnFMNnDu-gukKqcr-Lq9d51nk1K7aL4l?usp=share_link

issue information: Title: The preview of the scanning interface appears stretched when entering Firefox in landscape mode Package name: org.mozilla.firefox Build number/version: 109.2.0 Device, Model, Android ,OS: OPPO (New Tablet, unreleased), Android 13.0, OS 13.1 (Huawei mate11 & Samsung S8 also have this problem) Recurrence rate: 10/10 Expected impact: All Android Tablet users will be affected. Steps to reproduce: 【Prerequisite】Download the latest version of Firefox from the Google Play Store 【Operation steps】 1. Enter Firefox app in landscape mode 2. Click Scan from the upper right side of the input box 3. Observe the issue Actual Result:The preview of the scanning interface appears stretched. Expected result:The preview of the scanning interface should display normally without stretched. Analysis from our engineers: The problem will appear in landscape mode, and the app needs to correctly obtain the current orientation of the system and configure a suitable resolution. Physical size:2000x2800 Physical density:400 Log link: attached phenomenon video & log: https://drive.google.com/drive/folders/1cnFMNnDu-gukKqcr-Lq9d51nk1K7aL4l?usp=share_link
Attached screenshots

All Replies (4)

Hi

Please follow that bug report for progress on this issue.

Hi Paul,

Is there any update about this issue ?

Hi Paul,

I can't find the bug report ,can you tell me how to track it ?

Hi,

The people who answer questions here, for the most part, are other users volunteering their time (like me), not Mozilla employees or developers. If you want to you can file a bug report. See File a bug report or feature request for Mozilla products for details.