Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My account wipe off overnight

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by Paul

talk2rasaq
talk2rasaq
more options

Hello, i don't know what happen to my Firefox account i used it last night and i on my pc today to find out i'm log out i tried login it says wrong password which i change the password then i find out all my information is gone including all my save password.

Hello, i don't know what happen to my Firefox account i used it last night and i on my pc today to find out i'm log out i tried login it says wrong password which i change the password then i find out all my information is gone including all my save password.

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Firefox Sync is not designed as online storage - it's primary purpose is to help sync bookmarks and passwords between copies of Firefox.

If you change your password any data that is in in the process of beinge synced between copies of Firefox is deleted from the Sync process to protect you against anyone who may be changing your credentials without your permission.