Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Message pane blank after upgrading to 91.2.0

  • 3 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 8 views
  • Last reply by matsovef

matsovef
matsovef
more options

After upgrading to version 91.2.0 Thunderbird no longer shows message content in Message pane. First time after starting Thunderbird I can see that a blue bar is shown (in just a blink) in the Message pane, but no more after that. If a double-click on a message in the list it opens i a new windows but with no content (blank). If I right-click on the message and selects "Open Message in New Windows", it opens in a new window and shows the content. Strange.

I've done all the recommendations to disable all add-ons and clearing the startup cache. However, if I turn Troubleshoot Mode On everything starts to work. The interface even starts to respond much quicker when I click on a message.

I use Gmail (IMAP) and Thunderbird local directory is set to a folder on a network storage (Synology NAS).

After upgrading to version 91.2.0 Thunderbird no longer shows message content in Message pane. First time after starting Thunderbird I can see that a blue bar is shown (in just a blink) in the Message pane, but no more after that. If a double-click on a message in the list it opens i a new windows but with no content (blank). If I right-click on the message and selects "Open Message in New Windows", it opens in a new window and shows the content. Strange. I've done all the recommendations to disable all add-ons and clearing the startup cache. However, if I turn Troubleshoot Mode On everything starts to work. The interface even starts to respond much quicker when I click on a message. I use Gmail (IMAP) and Thunderbird local directory is set to a folder on a network storage (Synology NAS).

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

If it works in safe/troubleshoot mode, it's probably because hardware acceleration is enabled in normal mode (Preferences/General/Indexing), as it's disabled in safe mode. Disable it, then restart TB and see if it helps. Otherwise, launch in safe mode, 'Reset toolbars & controls', 'Make changes & restart'.

matsovef
matsovef கேள்வியின் உரிமையாளர்
more options

Disabled hardware acceleation and restarted TB in normal mode. Still not working. I choose 'Reset toolbars & controls' and 'Make changes & restart' in normal mode. Still not working.

So therer is something else in normal mode that prevents messages from being viewed in the message pane.

matsovef
matsovef கேள்வியின் உரிமையாளர்
more options

Found the problem. It's the "Thunderbird Conversations" extension that is causing the problem. After disabling it the problem went away in normal mode.