Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird freezes when trying to attach a .docx file

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 8 views
  • Last reply by christ1

Is there a known issue with attaching .docx files in Thunderbird? TB freezes every time I try to attach one. I finally re-saved it as a .doc file and was able to send it with no problem.

Is there a known issue with attaching .docx files in Thunderbird? TB freezes every time I try to attach one. I finally re-saved it as a .doc file and was able to send it with no problem.

All Replies (3)

What is your anti-virus software?

What is the size of your Drafts folder?

Using Windows Security

Nothing in the drafts folder

Try to start Windows 10 in safe mode with networking enabled.

Does the problem go away?