Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot compose a new e-mail or respond to one. Can't type text in the body. 3 separate accounts & servers.

  • 3 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 9 views
  • Last reply by sfhowes

Latest Thunderbird version for Mac 38.01. I can no longer compose an e-mail message, or forward one or respond to one. The new message screen comes up, I can type in the address and subject line, but when the cursor tabs to the body text, there's nothing but a blank screen. And with no body text, the Send button is not active. I have 3 different accounts using 3 different services and servers, and the problem is the same for all three accounts. By the way, this was working fine with the same accounts on an older version of Thunderbird, but this new version wiped out my old version.

Latest Thunderbird version for Mac 38.01. I can no longer compose an e-mail message, or forward one or respond to one. The new message screen comes up, I can type in the address and subject line, but when the cursor tabs to the body text, there's nothing but a blank screen. And with no body text, the Send button is not active. I have 3 different accounts using 3 different services and servers, and the problem is the same for all three accounts. By the way, this was working fine with the same accounts on an older version of Thunderbird, but this new version wiped out my old version.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Does it work in safe mode? Hold Option when you launch TB, or Help/Restart with add-ons disabled.

Read this answer in context 👍 2

All Replies (3)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Does it work in safe mode? Hold Option when you launch TB, or Help/Restart with add-ons disabled.

You are right on target. Started in safe mode and it took off as usual. Thanks for the help! Tony

If it works in safe mode, check your add-ons for compatibility, and the possibility that the layout is broken Reset toolbars and controls at safe mode prompt).