We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

duplex printing does not work

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by jhy001

Firefox 60.0 64 bit on MacOS 10.13.4 with Brother MFC-7860DW will not print duplex. File -> Print has a check box for Two-Sided but it hasn't worked in the latest version(s?). When will this be fixed?

Firefox 60.0 64 bit on MacOS 10.13.4 with Brother MFC-7860DW will not print duplex. File -> Print has a check box for Two-Sided but it hasn't worked in the latest version(s?). When will this be fixed?

All Replies (3)

Did you uninstall and reinstall the printer driver/software? Printing is a printer software/driver issue. What version did you have before FF60.

I don't think it is the printer driver software. I just did some more tests. The Chrome Browser and Safari print duplex just fine. Preview on the Mac prints duplex just fine. Every other application that I use to print print duplex just fine, as far as I know, except Firefox. So it seems the only common denominator is Firefox. My experience in replacing drivers to try to fix problems usually break more things than fix them. So I am reluctant to go that path right now. What I have been doing is using Print Friendly & PDF to print the page to pdf, and then print it with Preview as duplex. And I just did another test, I disabled this add-on and tested duplex printing again... it failed. So this add-on is not the cause either. Any more ideas? Sure seems to me to be Firefox. It has been this way for many weeks, I just hadn't got around to reporting it, hoping it would go away. I try to keep all software up to date, from MacOS, to Firefox, etc. on the assumption that newer is better.

I forgot to mention, Thunderbird duplex printing also works fine. Another reason I don't think it is the printer driver.