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Have a thundrerbird account but now have a new email address but cant seem to change to the new one

  • 1 பதிலளி
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  • Last reply by christ1

When I bring up thunderbird I get all my old virgin net data and details but deleting thunderbird and reinstalling brings all the same data back. I cant find where to remove the virgin net address and add the talktalk one

When I bring up thunderbird I get all my old virgin net data and details but deleting thunderbird and reinstalling brings all the same data back. I cant find where to remove the virgin net address and add the talktalk one

All Replies (1)

Have a thundrerbird account

No, you don't. There is no such thing as a "Thunderbird account". You've set up an account with an email provider, e.g. Gmail or Yahoo. Then you use Thunderbird to access mail for that account on your email provider's server, as well as to send mail via your email provider's server.

now have a new email address but cant seem to change to the new one

You don't 'change'. Run the 'new account wizard' to set up the new account in Thunderbird. https://support.mozilla.org/kb/automatic-account-configuration

When I bring up thunderbird I get all my old virgin net data and details but deleting thunderbird and reinstalling brings all the same data back.

Of course. Profile files are stored separately from the Thunderbird program files. The program files are static and do not change (except when you upgrade the Thunderbird application version). Because we store profile and program files separately, you can uninstall Thunderbird without losing your messages and settings, and if something goes wrong with a Thunderbird update your information will still be available. It also means that you don't have to reinstall Thunderbird in order to delete your information or troubleshoot a problem.

I cant find where to remove the virgin net address

If you're certain there is no mail to be kept in the old account it can be deleted.

Press Alt or F10 in case the menu bar is hidden. From the main menu bar: Tools - Account Settings Select the account to be deleted in the left pane. Select 'Remove Account' from the 'Account Action' drop-down menu at the bottom.

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