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Firefox crashes

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by the-edmeister

Firefox will not start, immediately goes to Crash Reporter, even in safe mode

Firefox will not start, immediately goes to Crash Reporter, even in safe mode

All Replies (3)

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. On the keyboard, press [Windows] The image "Windows key" does not exist. + [R]. This should bring up a Run window that contains a text field.
  2. In that text field, type %APPDATA% and press Enter. An explorer window should open.
  3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
  4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
  5. Open the most recent 5 files with a text editor and copy the IDs.
  6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Crash ID: bp-64633b8d-a6ac-4982-a6eb-e83aa2150818 Crash ID: bp-e502fa65-dc3f-4385-a5a8-d5cf62150818 Crash ID: bp-569690d8-c014-4dc4-bfac-110cf2150818 Crash ID: bp-90ff08fc-dd83-4968-9f4f-e3fb12150818 Crash ID: bp-d44ed4e4-05f3-44a1-a2c1-5a7b62150818

All 5 crash reports show this. Firefox 39.0.3 Crash Report [@ js::frontend::BytecodeEmitter::maybeEmitVarDecl(JSOp, js::frontend::ParseNode*, unsigned int*) ]

Sorry, I don't understand that type of crash. Another contributor will need to help you.