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just ran the new version, now have to move mouse to load web pages and play videos

  • 1 பதிலளி
  • 6 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by CoryMH

page freezes until mouse is moved, videos stop until mouse is move, just ran new version of firefox

page freezes until mouse is moved, videos stop until mouse is move, just ran new version of firefox

All Replies (1)

Hello,

Users with a similar issue had been infected with malware. Please run scans with antimalware tools, such as these ones which are free and can work alongside your existing antivirus software:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.