Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't watch any youtube videos

  • 4 பதிலளிப்புகள்
  • 81 இந்த பிரச்னைகள் உள்ளது
  • 11 views
  • Last reply by the-edmeister

The title describes my problem very well. Since 2 days ago, I can't watch any Youtube videos. Every time I want to watch a video, I get the same message: An error occured, please try again later.

I am running the 25.0.1 version of Firefox, and just minutes ago I updated the latest Flash Player, and Flash Player director add-ons.

Any help would be much appreciated.

The title describes my problem very well. Since 2 days ago, I can't watch any Youtube videos. Every time I want to watch a video, I get the same message: An error occured, please try again later. I am running the 25.0.1 version of Firefox, and just minutes ago I updated the latest Flash Player, and Flash Player director add-ons. Any help would be much appreciated.

All Replies (4)

Hello,

One of your extensions may be causing this problem. Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

EDIT: since this morning, Chrome also has the same problem, so this is no longer a Firefox issue, but most likely, a problem at my end.

Yhod மூலமாக திருத்தப்பட்டது

I have been having the same issue since updating to the latest release of Flash Player. Following the safe-mode instructions, I have identified the issue to be AdBlock Plus 2.5.1. Whether or not this is down to the add-on, YouTube or FireFox, it seems to be blocking a lot of Flash Player content at the moment.

Try the ABP forum.
http://adblockplus.org/forum/