Firefox Sync doesn't work for me.
It says, "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action".
Is there a way for me to find anymore details about this error so i can post it here? Everytime i try to sync, it asks me to setup and account or use existing account. So i always use the existing account and i have to input my username, password, and recovery key every time. How can i make Firefox sync remember my information for my profile?
All Replies (1)
Try to delete the current sync account and set up a new account in case something is wrong with the account you currently use.
- https://services.mozilla.com/ Firefox Sync » Home
- https://account.services.mozilla.com/
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.