We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Korean characters appear as boxes

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by csp96

Hi, recently I re-installed Windows 7 due to technical issues. Until now, I have been able to read Korean on Firefox, but for some reason, now Korean characters show up as boxes. I've gone through other forums and follows all the instructions dealing with Character Encoding, but nothing seems to work. The funny thing is Korean seems to work in all other browsers, but I really prefer Firefox over the others :P Also, I've re-installed Windows several times on other computers, but this is the first time I've faced this problem. Help would be much appreciated, thank you!

Also, I've attached some screenshots in case they help. http://i.imgur.com/5NDzs6e.png http://i.imgur.com/BR9HOM4.png

Hi, recently I re-installed Windows 7 due to technical issues. Until now, I have been able to read Korean on Firefox, but for some reason, now Korean characters show up as boxes. I've gone through other forums and follows all the instructions dealing with Character Encoding, but nothing seems to work. The funny thing is Korean seems to work in all other browsers, but I really prefer Firefox over the others :P Also, I've re-installed Windows several times on other computers, but this is the first time I've faced this problem. Help would be much appreciated, thank you! Also, I've attached some screenshots in case they help. http://i.imgur.com/5NDzs6e.png http://i.imgur.com/BR9HOM4.png

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Does this only happen with Korean pages?

This is likely a problem with the font that is used on the Google website.

You can right-click that field and click Inspect Element to open the inspector and click the font tab in the right pane to see which font is used.

You can try different default fonts and temporarily disable website fonts to test the selected default font.

  • Tools > Options > Content : Fonts & Colors > Advanced
  • [ ] "Allow pages to choose their own fonts, instead of my selections above"

You can do a font test to see if you can identify corrupted font(s).

Read this answer in context 👍 2

All Replies (4)

This is most likely not a Firefox issue. The issue is most likely that the Korean font is not installed on your computer.

Are both of the screenshots on the question from the same computer?


For future reference, screenshots can be added on the support forum, via the Browse... button. Because of viruses and malware always being a threat, people are less likely to open the links with the pictures because of the infection threat.

Oh, will make sure to do that next time haha. And yeah, they're from the same computer so I don't think that's the issue. Like I said, on chrome, Korean shows up everywhere.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Does this only happen with Korean pages?

This is likely a problem with the font that is used on the Google website.

You can right-click that field and click Inspect Element to open the inspector and click the font tab in the right pane to see which font is used.

You can try different default fonts and temporarily disable website fonts to test the selected default font.

  • Tools > Options > Content : Fonts & Colors > Advanced
  • [ ] "Allow pages to choose their own fonts, instead of my selections above"

You can do a font test to see if you can identify corrupted font(s).

Ah, that did the trick. Thank you!