Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how can I get my favorites files and folders after upgrading to a new version?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by cor-el

Hi. I recently rebooted my computer back to factory condition an upgraded to the newest version of fire fox. I lost all my favorites, bookmarks and important folders. Is there a way I can restore that information back to fire fox?

Hi. I recently rebooted my computer back to factory condition an upgraded to the newest version of fire fox. I lost all my favorites, bookmarks and important folders. Is there a way I can restore that information back to fire fox?

All Replies (1)

Not if you didn't backup your personal data in the Firefox program folder or were using Firefox Sync.

You should always backup your personal data before reformatting the computer.