Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF not connecting to web- This "Network Connections" message pops up: Error 623: The system could not find the phone book entry for this connection. Any ideas?

  • 1 பதிலளி
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by cor-el

About a month ago I could no longer connect to the internet on our PC. Every time I clicked on the Firefox icon the Netscape sign-on window would pop up. I would try to close it but it would pop up over and over again. If I tried to close it a dozen or so times eventually Firefox would open up but it would never connect. Just today I moved my Netscape file to the recycle bin. No longer does the Netscape sign-on window pop up but following Network Connection error message pops up: "Error 623: The system could not find the phone book entry for this connection".. This error window behaves the same way the Netscape sign-on window used to behave. Every time I click to close it it pops open again. After numerous clicks Firefox opens up but it never connects.

About a month ago I could no longer connect to the internet on our PC. Every time I clicked on the Firefox icon the Netscape sign-on window would pop up. I would try to close it but it would pop up over and over again. If I tried to close it a dozen or so times eventually Firefox would open up but it would never connect. Just today I moved my Netscape file to the recycle bin. No longer does the Netscape sign-on window pop up but following Network Connection error message pops up: "Error 623: The system could not find the phone book entry for this connection".. This error window behaves the same way the Netscape sign-on window used to behave. Every time I click to close it it pops open again. After numerous clicks Firefox opens up but it never connects.

jimmythaiss1 மூலமாக திருத்தப்பட்டது

All Replies (1)

Do you have this error message on a Mac computer or on a Windows computer?

I've only seen this error mentioned on a Windows computer.