Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Closes on it own / Removes Toolbars

  • 5 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 10 views
  • Last reply by Tyszka84

When I leave my computer for a period of time and come back I notice that the Firefox Windows I had open and now closed. When I open Firefox again I see that my menu and bookmark toolbar are missing each time. Also if I go into my bank website my usernames are missing. They only go missing when I see my toolbars are also gone.

When I leave my computer for a period of time and come back I notice that the Firefox Windows I had open and now closed. When I open Firefox again I see that my menu and bookmark toolbar are missing each time. Also if I go into my bank website my usernames are missing. They only go missing when I see my toolbars are also gone.

All Replies (5)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

You can check for problems with the localstore.rdf file.


Did Firefox crash?

See:

I did the reset and still having the same issue. It only if I leave it alone for a period of time. Does not happen when I am using Firefox.

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.

Same issues. Even reinstalled again and removed the Mozilla folder before installing. its like it crashes and when I open it again when I get home everything is been erased and setup b/c all my toolbars are gone.

Turned out to be Registry Mechanic causing the issue.

Thanks for the help