Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Pictures will not save as any kind of file!! What's wrong?

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by Lula21

When I try to save a picture...it has the name of what the pic is and it says "Save As"......File Type". Where it says file type it is empty....usually it says all files or something but there is nothing there to save it as....why is this?

When I try to save a picture...it has the name of what the pic is and it says "Save As"......File Type". Where it says file type it is empty....usually it says all files or something but there is nothing there to save it as....why is this?

All Replies (4)

Hi,

You can try to save it even if the file type is empty. Usually it'll be saved correctly.

Thank you.....but I keep trying and the pic file shows up in the download window but not in the picture library. I can't understand it.

Are Open and Open Containing folder in the right-click context menu in the Download Manager window grayed (disabled) ?


It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See also "Disable virus scanning in Firefox preferences - Windows"

I checked it and it isn't but thank you for the help....I didn't even have to do anything...I just tried to save some pics again and now it's working...I don't know why but it is...thank you both for your help. :-)