I open F/fox the screen comes up empty.Tried to uninstall it but it says F/fox is still open, F/fox won't close. Can't uninstall & reinstall. Does anyone have any suggestions...this is a pain cause I can't use it or delete it? Thanks, John
When F/Fox opens the page is blank. When I try to uninstall it to reinstall it, it constantly tells me that the F/fox program is still open and it can't uninstall it. This is annoying b/c I can't do anything with F/fox can anyone help? Thanks, John
All Replies (2)
"When I try to uninstall it to reinstall it, it constantly tells me that the F/fox program is still open and it can't uninstall it."
Must be the "hang at exit" problem. You already know how to do Step1; now just determine which Add-on (Extension or Plugin) is causing the problem.
- Stop the Firefox process:
- Mozillazine - Kill application
- Windows 7 users click here
- Why Firefox may hang:
- Firefox hangs (see Hang at exit)
- Firefox hangs (Mozillazine) (see Hang at exit and Closing Firefox properly)
- Firefox is already running but is not responding
- Use Firefox Safe Mode to find a problem with an Extension or Plugin:
- Don't check anything when entering Safe Mode, just continue
- If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
- See:
"When F/Fox opens the page is blank."
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To end Firefox use the Windows Task Manager, Windows 7 has a nice keyboard shortcut ("Ctrl+Shift+Esc") then from the "Processes" tab right click on firefox.exe to terminate.
The proper way to close Firefox is with File > Exit or "Firefox:" button > Exit, not with the X in upper right corner -- that is close Window ("Ctrl+Shift+W") which is not close Firefox. You may still have to sometime close with the WTM, but properly closing Firefox will work better. See item #38 close_firefox
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