Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Location of Thunderbird profile files - Windows 11

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • Last reply by sfhowes

The information I've seen indicates that the Thunderbird profile files for Windows machine resides in the users/appdata/roaming/thunderbird/profiles folder. However, and maybe I'm going crazy, but on a new computer I installed Thunderbird from the Windows store, and the resulting Thunderbird profiles information (upon installation) was seen to be located ONLY in the users/appdata/local folder, and there was NO Thunderbird folder in the users/appdata/roaming folder.

This caused problems with using the instructions for moving email address-book information "abook" files. All of the support information I located directed one to ove the "abook" files to the profile folder located in the users/appdata/roaming/thunderbird path. Since there was no thunderbird folder located in that path, that's a problem.

I uninstalled Thunderbird and re-installed using the application downloaded from the thunderbird.net website. Wella! Now there was a thunderbird folder in the "roaming" folder, and I was able to move the "abook" files from the old computer.

The information I've seen indicates that the Thunderbird profile files for Windows machine resides in the users/appdata/roaming/thunderbird/profiles folder. However, and maybe I'm going crazy, but on a new computer I installed Thunderbird from the Windows store, and the resulting Thunderbird profiles information (upon installation) was seen to be located ONLY in the users/appdata/local folder, and there was NO Thunderbird folder in the users/appdata/roaming folder. This caused problems with using the instructions for moving email address-book information "abook" files. All of the support information I located directed one to ove the "abook" files to the profile folder located in the users/appdata/roaming/thunderbird path. Since there was no thunderbird folder located in that path, that's a problem. I uninstalled Thunderbird and re-installed using the application downloaded from the thunderbird.net website. Wella! Now there was a thunderbird folder in the "roaming" folder, and I was able to move the "abook" files from the old computer.

All Replies (2)

I always recommend the thunderbird.net site, as the windows store is very different and some of the tools don't work.

Helpful?

The store version's profile is in a different location, and that hasn't been added to the pointers in the Help/Troubleshooting Info section:

https://support.mozilla.org/en-US/questions/1434631

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.