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Issue with sending email (5.7.1. rejected by policy issue)

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  • Last reply by GerardoPcp04

Vicente Fresno
Vicente Fresno
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Good morning I have been using Thunderbird for a long time, but since 3 days again I can´t send any emails. I keep getting the same mistake:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: Rejected for policy reason. Please check the message and try again."

I have checked several times, & try to downgrade the version, but it is not working.

Please provide a solution, as I will be force to stop using your program anymore.

Awaiting your comments. Best Regards


Vicente Fresno

Good morning I have been using Thunderbird for a long time, but since 3 days again I can´t send any emails. I keep getting the same mistake: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Rejected for policy reason. Please check the message and try again." I have checked several times, & try to downgrade the version, but it is not working. Please provide a solution, as I will be force to stop using your program anymore. Awaiting your comments. Best Regards Vicente Fresno
Attached screenshots

All Replies (1)

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
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Hola, Su consulta fue dirigida al foro en Español, el mensaje de error proviene del servidor de correo, tendría que contactar al soporte del servicio de correo o al soporte de redes/informático si ese dominio es propio. Saludos