Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email top and bottom are partially cut off. Can't see all of the top buttons on the top, attachments on the bottom

  • 7 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 5 views
  • Last reply by c201

This issue just started a few days ago. Formatting problem. The email top and bottom are partially cut off. See attached picture. I can't see all of the top buttons on the top or attachments on the bottom.

This issue just started a few days ago. Formatting problem. The email top and bottom are partially cut off. See attached picture. I can't see all of the top buttons on the top or attachments on the bottom.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

c201 said

My buttons get cut off on some emails (see image). Most emails are fine. The snapshot attached is in Troubleshooting Mode.

Are you sure it's in safe/troubleshoot mode? The default theme is applied in safe mode, but your picture shows a dark theme. Maybe the Windows Colors settings for default Windows mode or app mode are Dark.

Read this answer in context 👍 0

All Replies (7)

Here's a screen shot of the formmating issue described above.

Does it look correct in safe/troubleshoot mode (hold Shift when launching TB)?

My buttons get cut off on some emails (see image). Most emails are fine. The snapshot attached is in Troubleshooting Mode.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

c201 said

My buttons get cut off on some emails (see image). Most emails are fine. The snapshot attached is in Troubleshooting Mode.

Are you sure it's in safe/troubleshoot mode? The default theme is applied in safe mode, but your picture shows a dark theme. Maybe the Windows Colors settings for default Windows mode or app mode are Dark.

I believe I'm in safe mode. See attached image

Yes, it appears you are in safe mode, but the theme is dark because the default app mode in W10 Settings, Personalization, Colors, is Dark. Change to Light and see if the buttons appear, after restarting TB.

I found a common culprit. If the reply email address is long, it cuts off the buttons. See attached

c201 மூலமாக திருத்தப்பட்டது