Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Private Browsing Not Working

  • 4 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 16 views
  • Last reply by PeterPolack

iMac Running OS El Capitan. Firefox Version 66.0.4, 64 bit.

I can't start a private browsing session. Using the mask in the toolbar, it never changes color to indicate it's in Private Browsing Mode. Nor does it indicate so when choosing the Window menu. I can't start a Private session from the File menu either. All worked on a previous version but alas, I had to upgrade my OS and Firefox upgraded as well, which results in the problem I'm having.

iMac Running OS El Capitan. Firefox Version 66.0.4, 64 bit. I can't start a private browsing session. Using the mask in the toolbar, it never changes color to indicate it's in Private Browsing Mode. Nor does it indicate so when choosing the Window menu. I can't start a Private session from the File menu either. All worked on a previous version but alas, I had to upgrade my OS and Firefox upgraded as well, which results in the problem I'm having.

All Replies (4)

Hello,

Try to reset Firefox go Here

Bye

Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version 32.0.0171

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

What do you see if you open the about:privatebrowsing page?

Did you check that you aren't using permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History)?

Timotax's solution, to reset Firefox, worked!

I'd just upgraded my OS in Mac, that day, and of course Firefox now chose to upgrade to meet the OS. This was likely the cause of the problem.

As to cor-el's suggestion; I looked through the menus and Preferences and can't find the option to Always use Private Browsing mode; Never Remember History, but prior to Timotax's fix, it did appear Firefox wasn't remembering my history.

Thanks for all the responses!