Brightcove cc captions no longer appear on v62. Why not?
Acorn TV use the Brightcove video player on their website. On Windows 7 and using Firefox Quantum v62 the captions will no longer appear whereas removing v62 and installing 61.0.2. (64 bit) will bring them back.
You have a bug in v62 that is preventing captions showing on v62. Please fix it.
Thank you.
Acorn TV use the Brightcove video player on their website. On Windows 7 and using Firefox Quantum v62 the captions will no longer appear whereas removing v62 and installing 61.0.2. (64 bit) will bring them back.
You have a bug in v62 that is preventing captions showing on v62. Please fix it.
Thank you.
All Replies (4)
Ha, ha. You seriously think I hadn't done that? Why did you bother to reply? I did all that and the captions STILL. DON'T. APPEAR. OK?
That's the problem. Thank you.
if you want help be respectful. OK?
PaulBird said
Ha, ha. You seriously think I hadn't done that? Why did you bother to reply?
How rude to somebody who's trying to help .....
Do you expect people to be clairvoyant and know what "you've already
done" ?