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I tried the refresh opion and it did not help. It freezes really badly when on Facebook and the New York Daily News website.

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  • Last reply by Chandan_Baba

frustratedlady
frustratedlady
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as above and shockwave flash is constantly crashing too

as above and shockwave flash is constantly crashing too

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Chandan_Baba
Chandan_Baba
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Hi Can you post some of recent crash report from about:crashes . It starts from bp- keyword .

However you can try several steps Like :

  • Disable "hardware acceleration in Flash" by This help page of flash > RClick on Adobe flash player logo > settings > Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.
  • Remove the check mark from Enable hardware acceleration. > Close popup > Restart firefox . 
A support docs is cleanly defined here : http://mzl.la/14Ad7Md

Note : The adobe help page is even consisting some helpful steps.