Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Synchronisation with Office 365 Exchange is failing

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by miguelam

Since yesterday, IMAP synchronisation of CityU (Office 365 Exchange) email with Thunderbird didn't retrieve all the folders and filed messages. I cannot even send messages from Thunderbird. Do you know why? (I tried in both my office and my laptop computers and the same problem occurred.) Thank you.

Since yesterday, IMAP synchronisation of CityU (Office 365 Exchange) email with Thunderbird didn't retrieve all the folders and filed messages. I cannot even send messages from Thunderbird. Do you know why? (I tried in both my office and my laptop computers and the same problem occurred.) Thank you.

All Replies (2)

Do you have an error message? Are you using SMTP/IMAP or the exchange add-on?

IMAP and no error but some computing staff told me it was a problem of Microsoft and they fixed it over the weekend.

Thanks!