Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Weather.com page no longer contains any information. I believe this started a month or so ago and may be related to an upgrade. Page displays OK with IE.

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

funkws
funkws
more options

The main page for weather.com no longer contains the normal text and graphics that is should. It does present a number of grey "windows" that should contain weather information, but do not. I do not see this problem with other sites. IE shows the page correctly, so it may be the result os a Firefox upgrade of a change at weather.com.

The main page for weather.com no longer contains the normal text and graphics that is should. It does present a number of grey "windows" that should contain weather information, but do not. I do not see this problem with other sites. IE shows the page correctly, so it may be the result os a Firefox upgrade of a change at weather.com.

All Replies (2)

FredMcD
FredMcD
more options

Your System Details shows;

Installed Plug-ins

Shockwave Flash 20.0 r0 Shockwave Flash 11.9 r900 Shockwave Flash 12.0 r0 Shockwave Flash 13.0 r0 Shockwave Flash 14.0 r0 Shockwave Flash 15.0 r0 Shockwave Flash 16.0 r0 Shockwave Flash 18.0 r0 Shockwave Flash 19.0 r0 Shockwave Flash 17.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 20.0.0.267
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Note: Windows 8 and Windows 10 have built in flash players and Adobe will cause a conflict.

Adobe still offers Flash 18.0.0.268 as its extended support release further down

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window