Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why can't I find my imported addressbook as a list from an old e-mailservice

  • 1 jibu
  • 1 ana tatizo hili
  • 3 views
  • Last reply by Matt

more options

I have just changed my e-mail service and my Tech imported my address book from my old service. It is on my new service but I can not find just a list to click when I need it. What do I need to do?

I have just changed my e-mail service and my Tech imported my address book from my old service. It is on my new service but I can not find just a list to click when I need it. What do I need to do?

All Replies (1)

more options

I think you need to ask your tech person exactly what they imported to where.

Thunderbird has common address books across accounts, so if you have a GMail and a Comcast account, a single address book is used for both. Delete one and add a Telefonica account and the address books remain unchanged.

I am guessing the imported the address book to your new providers web mail, but that is just one of many things they could have done.